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Having applied for the company this past year, I do wish to advise you that most of their job opportunities are for representatives who are willing to work full time. While the convenience and the benefits of working at home for Convergys are greater than most of the other phone gigs available to you, the pay probably isn’t all that great. Convergys won’t publish their hourly rates, but they do offer performance bonuses and access to other wage increases, as well as tuition reimbursement.
With Concentrix Work At Home, you can quickly react to unplanned events, meet seasonal demands, and support volume surges, with an expanded, experienced hiring pool aligned to your brand. Adding home advisors to a brick-and-mortar contact center is seamless, and with Concentrix’s skilled workforce management team, we can provide over 90% schedule optimization and 10-20% lower TCO. One of the other unusual aspects of working with Convergys is that you won’t need a dedicated landline phone. You’ll definitely need access to a phone for training, meetings, and other “staff” aspects of the job, but you can use a mobile phone for those.
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The call centers and other administrative jobs have fixed hours, but customer service jobs require people to work during flexible hours, including over weekends and late nights. It is valid for industries or positions that are all about troubleshooting for technology-based roles. The posts need employees to have basic computer knowledge besides the internet. Our Work At Home program has been fine-tuned since 2006, and is staffed by dedicated resources who fully understand the challenges and opportunities afforded by remote working. There are some great benefits with Convergys that other at-home customer service jobs and the like won’t offer.
Concentrix, formerly known as Convergys, is an outsourcing company based in Cincinnati, United States. They are widely known for offering call center services to a wide range of organizations both within and outside the United States. They have up to 90 call center facilities scattered all over the States, Canada, and the United Kingdom.
Convergys Application Online: Jobs & Career Info
The company had started under AT&T Solutions Customer Care and Cincinnati Bell Information Systems. We pledge to challenge conventions, create experiences beyond expectation, and deliver outcomes unimagined, for our clients, their customers and staff. Concentrix work at home staff have been increasing service quality and lowering costs for clients since 2004. Team members with decades of remote worker expertise bring value to client programs and lead them. We hire WAH staff from across the continental U.S., Canada and Europe especially those with at-home experience and aptitude.
The company offers specific job replacement services for government, information technology healthcare, automotive repair, retail, and banking. The company’s global reach spans more than 30 nations and connects several people with meaningful employment opportunities. The company is present globally, and it offers incredible benefits to its employees. The company provides various services, including self-service, agent-assisted, and care software for the financial niche, communications, retail, technology, government, and healthcare markets.
Our people are incredible
If you are looking for full time work, however, this seems like a great legitimate work at home opportunity. In team sports, “home team advantage” describes the psychological advantage the home team is said to have over the visiting team because of playing in familiar facilities and in front of supportive fans. Payments are made every week or every two weeks through direct deposit, depending on what role you’re in.
Eugene works in a busy employment agency in Chicago and has nearly 20 years of experience in finding clients the perfect job. His philosophy is simple, the right match for the right position is nearly always a win-win for both the employee and the company. The company tends to be famous for recruiting office employees in the United States as the global staffing agency maintains a considerable presence in the Philippines and India. They ideally have to help the clients regarding the technical queries with different products and services.
Global Experience
By filling out this form you are taking the first step toward a successful career with us. We are committed to your growth and career development and provide endless opportunities to our employees, connecting people through superior customer service with great benefits. The regional recruitment company mainly works closely with domestic and international organizations to outsource candidates for various sectors.
We have work from home opportunities available across the globe in many of the countries we operate in. Angie Nelson began working from home in 2007 when she took her future into her own hands and found a way to escape the corporate cubicle farm. Today she balances several successful online ventures and loves to share her passion for home business with others. If you have an outgoing personality, lots of energy to spare, and a positive attitude, you could be exactly the kind of freelance contractor that Convergys is currently looking for. They’re a company who relies heavily on the work at home workforce. The work the company currently has available is mostly phone work so you really do have to like talking to people.
All of your work will be done over what’s called VOIP, which just means it’s internet-based phone . Convergys provides a very flexible and positive working environment to the employees, hence why individuals are always looking forward to working here. In this article, you can get information about the background of Convergys, the working hours, job roles offered, expected salary, etc to clear all the queries which you might have. Preparing well for the interview can put a candidate ahead of the rest of the pack. The interested candidate looking forward to seeking employment at Convergys should at least prepare for a week to know in and about the company and the role they look forward to applying for. Candidates need to visit the official website and make their accounts to apply.
P.S. When searching for more work from home phone jobs, I recommend signing up with FlexJobs. They provide assurance that every job they post is hand-picked to ensure it is legit. You won’t be locked in and your membership can be cancelled anytime. Other bonuses will be given based on attendance, performance, and sales incentives. If the pay is fairly low, I recommend thesehigher-paying work from home jobs. If you are looking for an alternative customer service job with benefits, read more about the companyhere.
As with many virtal call center jobs, Macs are not supported, but there might also be some PC brands that Convergys does not support. You can get started as a Convergys work at home agent without paying for anything upfront, not even a background check. Discover how an energy infrastructure giant upgraded its people solutions with a new approach to technology. Watch this PACE Insights videocast and learn how to bring the value of sustainability across your company—and to your customers.
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